Reporting Methods

Reporting Methods

  • Print
For Technical Support call 1-800-305-51981-800-305-5198

 Delivering test results for patients in need is our passion.

Viracor Eurofins understands that receiving test results as soon as possible is critical to providing the best patient care. We have multiple solutions to deliver results to clinicians waiting to make treatment decisions. We customize a solution based on your clinicans' needs, sending results to multiple locations through multiple methods. Our reporting methods include:

RETRIEVER: Our secure web-based ordering and reporting solution makes it easy to view results and entire patient histories, no matter your location. For a complete guide to using Retriever, download the Retriever User Manual.

To view results on Retriever, you must have an established account.

1. Login to Retriever


2. [Click] View Results.

3. [Click] Location Inbox.

4. [Click] on Order ID next to patient's name.

Screenshot of Retriever ordering system

5. [Click] Lab Report in drop-down menu.

Screenshot of Retriever ordering system


Acknowledging the results will REMOVE them from your Location Inbox. Results that are acknowledged can be retrieved in the Order History section in the Patient Record.

1. [Click] the box next to each result to be acknowledged.
2. [Click] Acknowledge Selected.


1. Go to Find Patient; type in Last Name and [click] Search.
2. [Click] Patient's Name.
3. [Click] Order History.
4. Select correct test, specimen, and order date by clicking on Order ID and selecting Lab Report from drop-down menu.

Screenshot of Retriever ordering system

INTERFACE: Viracor Eurofins Laboratory LinkTM delivers results immediately, enabling clinicians to make the fastest treatment decisions for patient care. Please contact us to discuss opportunities to interface.

EMAIL: Secure delivery of results through email enables physicians to make treatment decisions regardless of their location or proximity to an online computer. To begin receiving results through email, please complete the Retriever User Agreement and fax to (816) 347-0143.

FAX: Results can be faxed to multiple locations. The patient's last 5 viral load results are included with each lab result.